Family Service Counselor

ASAP – Q1 2023

Cemetery Sales Manager

• Coordinate with families to make cemetery arrangements, including property (ground spaces, mausoleums), merchandise (memorials, vaults), and other services (engraving, etc.)
• Participate actively in the promotion of the cemetery, including public presentations and group sales programs
• Achieve minimum monthly, quarterly and annual sales expectations, and construct a plan of action and organize resources to accomplish sales goals.
• Handle customer needs and potential complaints with compassion, including any telephone inquiries and walk-in customers
• Exercise thoughtfulness and attention to detail in completing contracts and paperwork
• Add to the positive and collaborative team culture

• Full-time, on-site including some weekends as needed to attend services and meet customers
• Proactive demonstration of team mentality and a positive and solution-driven attitude
• Excellent customer service skills and corresponding feedback
• Proficiency in English and in Google Suite (Sheets, Docs, etc.)
• 2 years experience in administrative or general office role not required (but appreciated!)
• Must be looking for a long-term employment opportunity and strive to grow with our business

$12.50 hourly rate + Commissions

Employees may participate in the company health, dental, and vision insurance plans after the completion of a 90-day trial period. The employer contributes 50% of the health insurance expense for a single individual. All other expenses are at the option of and borne by the employee.

Employees may participate in the company 401(k) plan after the one-year anniversary of employment. The company will match up to 6% of employee-contributed funds (capped at an annual compensation of $50,000 per employee) to the 401(k) plan, subject to a retention schedule.

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